Elo

Help Center

Answers, guides, and contact options for Elo & EloAI

1?2 day support response 14-day refund window Gmail & LinkedIn extension

What do you need help with?

Start here ? many questions are answered in our policies or FAQ below.

Getting started Account & sign-in

Google sign-in, onboarding, LinkedIn profile setup, and profile settings.

Product EloAI extension

Gmail compose assistant, LinkedIn insights, and writing suggestions.

Billing Plans & refunds

Pro plans, cancellation, and 14-day money-back guarantee.

Trust Privacy & data

What we collect, GDPR/CCPA rights, and data removal.

Trust Security

Encryption, access controls, and enterprise reviews.

Teams Enterprise

Team accounts, DPAs, and security questionnaires.

Frequently asked questions

How do I sign in to EloAI?

Open the EloAI extension popup and choose Continue with Google.

Does Elo read my emails?

No. We do not read, store, or transmit email body content. See our Privacy Policy.

How do I request a refund?

Email support@tryelo.com within 14 days of first payment. See Refund Policy.

How do I delete my account?

Email privacy@tryelo.com. We process verified requests within 30 days.

Send us a message

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