1. INTRODUCTION AND SCOPE
This Privacy Policy ("Policy") describes how Elo AI Technologies Inc. and its subsidiaries and affiliates (collectively, "Elo," "we," "us," or "our") collects, uses, discloses, and protects information in connection with our sales intelligence platform, services, website (www.tryelo.com), Chrome extension, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.
This Policy applies to:
Platform Users: Individuals and organizations who subscribe to and use our Services
Data Subjects: Individuals whose business contact information appears in our database
Website Visitors: Individuals who visit our website or interact with our marketing materials
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
Account Information
Full name, email address, phone numberCompany name, job title, departmentBilling and payment information (processed through third-party payment processors)Username, password, and authentication credentialsProfile information and preferences
User-Generated Content
Email templates, sequences, and campaigns you createNotes, tags, and annotations on contacts and companiesCustom lists and saved searchesCommunications with our support teamFeedback, survey responses, and testimonials
Uploaded Data
Contact lists you upload to the platformCRM data synchronized with our ServicesCustom fields and data enrichment requests
2.2 Information We Collect Automatically
Usage Information
Pages visited, features accessed, and actions taken within the ServicesSearch queries, filters applied, and contacts viewedEmail opens, clicks, replies, and engagement metricsSession duration, frequency of use, and navigation patternsChrome extension interactions and inline suggestion acceptances
Device and Technical Information
IP address, device type, and browser type/versionOperating system and device identifiersScreen resolution and language preferencesCookies, pixels, and similar tracking technologiesLog files, including error reports and system activity
Location Information
General geographic location based on
IP address
Time zone settings
2.3 Business Contact Information We Aggregate
Elo maintains a database of business contact information collected from publicly available and commercially available sources:
Contact Data
Full name, professional email address, direct dial phone numbers
Job title, seniority level, department, and role function
Current employer and employment history
LinkedIn profile URLs and professional social media
Company websites and team page information
Company Intelligence
Company name, website, industry classification
Employee count, revenue range, funding information
Office locations and headquarters
Technology stack and tools used (technographics)
News mentions, press releases, and public announcements
Earnings call transcripts and SEC filings
Job postings and hiring activity
Social media activity and advertising campaigns
Intent and Behavioral Signals
Website visit activity and content consumption patterns
Research activity indicating purchasing intent
Campaign launches and marketing activities
Budget expansion indicators and strategic initiatives
Competitive intelligence and market positioning
2.4 Information from Third-Party Sources
We obtain information from:
Public Sources:
LinkedIn, company websites, press releases, SEC filings, news articles, conference presentations, patent filings, job boards, social media platforms
Data Partners:
Licensed business contact databases, data enrichment services, verification services
Technology Providers: Ad platform transparency tools (Meta Ad Library, Google Ads Transparency), website technology detection services, domain registration databases
User Contributions: Corrections, updates, and confirmations from our user community
2.5 AI and Machine Learning Data
Training Data
Anonymized and aggregated email performance metrics
Successful messaging patterns and response correlationsIndustry-specific language and terminology optimization
User interaction patterns for feature improvement
Generated Content
Metadata: AI suggestions provided, accepted, or rejectedPersonalization variables and intelligence sources usedConfidence scores and verification statuses
3. HOW WE USE YOUR INFORMATION
3.1 To Provide and Improve Services
Authenticate users and maintain account security
Process transactions and manage subscriptions
Deliver core platform functionality and featuresVerify and validate business contact information
Generate AI-powered insights and recommendations
Personalize user experience and content
Provide customer support and respond to inquiries
Monitor and improve system performance and reliability
3.2 For Research and Development
Develop new features, products, and services
Train and improve our AI and machine learning models
Conduct data analysis and research
Test and optimize platform performance
Analyze usage patterns and user behavior
Benchmark industry trends and metrics
3.3 For Marketing and Communications
Send product updates, newsletters, and promotional content
Communicate about new features and service changes
Conduct surveys and request feedback
Provide educational content and best practices
Analyze marketing campaign effectiveness
3.4 For Business Operations
Enforce our Terms of Service and policies
Detect, prevent, and address fraud, abuse, and security issues
Comply with legal obligations and regulatory requirements
Protect our rights, property, and safety
Resolve disputes and investigate complaints
Conduct audits and financial reporting
Facilitate corporate transactions (mergers, acquisitions, asset sales)
3.5 For Aggregated Analytics and Insights
Create anonymized, aggregated datasets for market research
Generate industry reports and benchmarking studies
Develop predictive models and market intelligence products
Provide anonymized insights to third parties (with no personally identifiable information)
4. LEGAL BASIS FOR PROCESSING (GDPR)
For users and data subjects in the European Economic Area (EEA), United Kingdom, and Switzerland, we process personal information based on the following legal grounds:
Contract Performance: Processing necessary to provide Services under our Terms of Service
Legitimate Interests:
Business operations and service improvementFraud detection and securityMarketing to existing customersAggregated analytics and research
Consent: When explicitly provided for specific processing activities
Legal Obligations: Compliance with applicable laws and regulations
5. HOW WE SHARE YOUR INFORMATION
5.1 With Service Providers and Partners
We share information with third-party service providers who perform services on our behalf:
Infrastructure and Hosting
Cloud storage providers (AWS, Google Cloud, Azure)Content delivery networksDatabase management services
Business Operations
Payment processors (Stripe, PayPal)
Customer support platforms (Zendesk, Intercom)
Analytics providers (Google Analytics, Mixpanel, Amplitude)
Email service providers (SendGrid, Postmark)
Data and Intelligence Services
Data verification and enrichment providers
AI and machine learning platforms (OpenAI, Perplexity, Anthropic)
Web scraping and data aggregation services
Public records and data licensing partners
Sales and Marketing
CRM platforms (Salesforce, HubSpot, etc) Marketing automation toolsAdvertising platformsEvent management services
Legal and Professional Services
Legal counsel and advisors
Accounting and audit firms
Insurance providers
All service providers are contractually obligated to:
Use data only for specified purposes
Implement appropriate security measures
Comply with applicable privacy laws
Maintain confidentiality
5.2 With Platform Integrations
When you connect third-party services to Elo:
CRM integrations (Salesforce, HubSpot, Pipedrive)
Email platforms (Gmail, Outlook, Outreach.io)
Communication tools (Slack, Microsoft Teams)
We share necessary information to enable functionality, subject to the privacy policies of those platforms.
5.3 For Legal and Safety Reasons
We may disclose information when we believe in good faith it is necessary to:
Comply with legal obligations, court orders, or government requests
Enforce our Terms of Service or other agreements
Protect the rights, property, or safety of Elo, our users, or the public
Detect, prevent, or address fraud, security, or technical issues
Respond to claims of intellectual property infringement
5.4 In Business Transactions
If Elo is involved in a merger, acquisition, asset sale, bankruptcy, or similar transaction, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
5.5 With Your Consent
We may share information for purposes not described in this Policy with your explicit consent.
5.6 Aggregated and De-Identified Information
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you, without restriction.
6. DATA RETENTION
6.1 User Account Data
We retain your account information and usage data for as long as your account remains active, plus:
30 days after account deletion for recovery purposes Up to 7 years for business records, billing, and legal compliance purposes
6.2 Business Contact Database
Contact information in our business database is retained and continuously updated based on:
Verification Status:
Unverifiable or invalid contacts are removed within 90 days
Data Freshness: Contacts are re-verified every 90-180 days
Source Availability: Removed if source data becomes unavailable or unlawful
User Requests: Immediately removed upon verified data subject request
6.3 AI Training Data
Anonymized training data used for AI model improvement is retained indefinitely unless legally required to delete.
6.4 Legal Holds
Data subject to legal holds, investigations, or litigation is retained until resolution, regardless of standard retention periods.7.
YOUR RIGHTS AND CHOICES
7.1 For Platform UsersAccount Access and Management
Access, review, and update your account information via account settingsExport your data in machine-readable formatDelete your account (with 30-day grace period)
Communication Preferences
Opt out of marketing emails via unsubscribe linksManage notification preferences in account settings
Contact privacy@tryelo.com to update preferences
Data Portability
Request a copy of your data in structured formatExport campaign data, contact lists, and usage history
7.2 For Data Subjects (Business Contacts in Our Database)
If your business contact information appears in our database, you have the right to:
Access: Request confirmation of whether we hold your information and obtain a copy
Correction: Request correction of inaccurate or incomplete information
Deletion: Request removal of your information from our database, subject to legitimate business interests and legal obligations
Objection: Object to processing of your information for certain purposes
Restriction: Request limitation of processing in specific circumstances
Portability: Receive your data in structured, machine-readable format (where technically feasible)
To Exercise These Rights:
Email: privacy@tryelo.com
Subject line: "Data Subject Request - [Your Name]"
Include: Full name, professional email, company, and specific request
Verification: We may require proof of identity and employment
Response Time: We will respond within 30 days (45 days for complex requests)
7.3 Regional-Specific RightsCalifornia Residents (CCPA/CPRA)
Right to know what personal information we collect, use, and discloseRight to delete personal information (subject to exceptions)Right to opt-out of "sale" or "sharing" of personal informationRight to correct inaccurate informationRight to limit use of sensitive personal informationRight to non-discrimination for exercising privacy rightsNevada ResidentsRight to opt-out of sale of covered personal information
European Residents (GDPR)
All rights listed in Section 7.2
Right to lodge complaint with supervisory authorityRight to withdraw consent at any time (where processing is based on consent)
To Exercise California/Nevada Rights:
Email: support@tryelo.com with subject line "Do Not Sell My Information" Verification required to process requests
7.4 Cookies and Tracking Technologies
Browser Controls
Configure browser settings to block or delete cookiesUse "Do Not Track" signals (we honor DNT signals)Clear cache and browsing history
Chrome Extension
Disable or uninstall extension via Chrome settings
Revoke permissions in Chrome://extensions
Opt-Out Links
Google Analytics: https://tools.google.com/dlpage/gaoptout
Interest-Based Advertising: http://optout.aboutads.info or http://www.youronlinechoices.eu
8. DATA SECURITY
8.1 Technical and Organizational Measures
We implement industry-standard security measures to protect your information:
Encryption
TLS/SSL encryption for data in transit
AES-256 encryption for sensitive data at rest
Encrypted database backups
Access Controls
Multi-factor authentication (MFA) for user accounts
Role-based access control (RBAC) for internal systems
Principle of least privilege for employee accessRegular access reviews and deprovisioning
Infrastructure Security
Firewalls, intrusion detection/prevention systems
DDoS protection and rate limiting
Regular security patches and updates
Isolated production environments
Application Security
Secure development practices and code reviews
Regular vulnerability scanning and penetration testing
Web application firewall (WAF)Input validation and SQL injection prevention
Monitoring and Incident Response
24/7 system monitoring and alerting
Security incident response plan
Regular security audits and assessments
Employee security training
Third-Party Security
Vendor security assessments and due diligence
Data processing agreements with security requirements
Regular vendor audits
8.2 Limitations
No security measures are 100% effective. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for:
Maintaining the confidentiality of your account credentials
Using strong, unique passwords
Enabling multi-factor authentication
Reporting suspected security incidents immediately
In the Event of a Breach:
We will notify affected users and regulators as required by law, typically within 72 hours of discovery.
9. INTERNATIONAL DATA TRANSFERS
9.1 Cross-Border Transfers
Elo is based in the United States. If you access our Services from outside the U.S., your information will be transferred to, stored, and processed in the United States and other countries where we or our service providers operate.
Transfer Mechanisms
For transfers from the EEA, UK, or Switzerland, we rely on:
Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy Decisions where applicable
Your explicit consent where required
Binding Corporate Rules for intra-company transfers
9.2 Data Processing Locations
Your information may be processed in:
United States (primary)
European Union (backup and CDN)
Other countries where our service providers operate
9.3 Safeguards
We implement appropriate safeguards to protect your information regardless of processing location, including:
Contractual protections with service providers
Technical security measures
Regular compliance assessments
Adherence to applicable data protection laws'
10. CHILDREN'S PRIVACY
Elo Services are designed for business use and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
If we discover that we have collected information from a child under 18, we will delete it immediately.If you believe we have collected information from a child, contact us at support@tryelo.com.
11. BUSINESS CONTACT DATA - ADDITIONAL DISCLOSURES
11.1 Sources of Business Contact Information
We collect business contact information from:
Public Sources (non-exhaustive list):
Company websites and team directories
LinkedIn and professional networking sites
Business registries and corporate filings
News articles and press releasesConference speaker lists and presentations
Academic publications and research papers
Patent databases
Government databases and public records
Social media platforms (public profiles only)
Job boards and recruitment sites
Licensed Data Partners:
Commercial B2B contact databases
Data aggregators and enrichment services
Market research firms
Industry associations and directories
User Contributions:
Corrections and updates from verified users
Publicly shared contact information
Conference attendance and business card exchanges
11.2 Data Verification and Quality Control
Real-time email verification for deliverability
Manual phone number verification via call center
Quarterly data refresh and re-verification cycles
Machine learning models to detect outdated information
Continuous monitoring of job changes and company updates
11.3 Legitimate Business Purpose
We process business contact information based on legitimate business interests:Facilitating B2B commerce and professional networkingProviding market intelligence and researchEnabling efficient business communicationsSupporting sales and marketing activities
11.4 Data Subject Rights (Business Contacts)
While we aggregate publicly available professional information, we respect individual privacy rights.
Business contacts may:
Opt-Out of Database
Request removal from our contact database
Suppress contact information from being shared with users
Submit opt-out requests at privacy@tryelo.com
Important Limitations:
Opt-out applies to our database only; publicly available information may still exist elsewhere
Removal may take up to 30 days to propagate across all systems
Information may be retained in backups for up to 90 days
Some information may be retained for legal compliance
Not Considered "Sale" Under CCPA:
Our provision of business contact data to platform users is not considered a "sale" under CCPA as:
Information is publicly available or commercially availableUsed for B2B communication purposes
No monetary exchange for individual data pointsUsers license access to database, not purchase individual records
12. AI AND MACHINE LEARNING DISCLOSURES
12.1 How We Use AI
Elo employs artificial intelligence and machine learning to:
Generate personalized email suggestions and content
Analyze company intelligence and news
Predict buyer intent and readiness
Optimize messaging and timing recommendations
Detect patterns in successful outreach
Verify and validate contact information
Classify job titles and seniority levels
12.2 AI Training DataWhat We Use for Training:
Anonymized email performance metrics (open rates, reply rates)
Aggregated messaging patterns and response correlations
De-identified user interaction data
Publicly available content and language patterns
What We Don't Use:
Individual email content without consent
Customer confidential informationPersonally identifiable information in training datasets
Proprietary client data
12.3 Third-Party AI Services
We use third-party AI platforms subject to:
Zero data retention agreements where available
Prohibition on using our data for their model training
Data processing agreements compliant with GDPR and CCPA
Regular security and compliance audits
12.4 Human Oversight
AI-generated content includes confidence scores
Critical decisions involve human review
Users can report inaccurate AI suggestions
Continuous monitoring of AI output quality and bias
12.5 Transparency and Explainability
Users can see sources for AI-generated insights
Confidence scores indicate reliability
Option to view alternative suggestions
Ability to provide feedback on AI recommendations
13. COOKIES AND TRACKING TECHNOLOGIES
13.1 Types of Cookies We Use
Essential Cookies (Always Active)
Authentication and session management
Security and fraud prevention
Core functionality and feature delivery
Load balancing and performance optimization
Analytics Cookies (Opt-Out Available)
Usage statistics and feature adoption
Performance monitoring
Error tracking and debugging
A/B testing and experimentation
Marketing Cookies (Opt-Out Available)
Ad targeting and retargeting
Campaign effectiveness measurement
Social media integration
Email engagement tracking
Preference Cookies (Opt-Out Available)
Language and regional settingsDisplay preferences
Saved searches and filters
Customization options
13.2 Third-Party Cookies and Pixels
We use services that may set their own cookies:
Google Analytics, Google Ads, Google Tag Manager
Facebook Pixel, LinkedIn Insight Tag
Intercom, Zendesk
Stripe, PayPal
Mixpanel, Amplitude
13.3 Cookie DurationSession Cookies:
Deleted when browser closes
Persistent Cookies: 30 days to 2 years, depending on purpose
Flash Cookies/LSOs: Not used
13.4 Managing Cookies
Browser Settings:Chrome: Settings > Privacy and Security > CookiesFirefox: Options > Privacy & Security > CookiesSafari: Preferences > Privacy > CookiesEdge: Settings > Cookies and Site Permissions
Cookie Consent Manager: Available on first website visit and via "Cookie Preferences" link in footer
Global Privacy Control (GPC): We honor GPC signals from supported browsers
14. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
14.1 Categories of Personal Information Collected
In the past 12 months, we have collected the following categories:
Identifiers Name, email, IP address, device IDs, Service delivery, analytics, Service providers, Commercial Information, Purchase history, payment info, Billing, support, Payment processors, Internet Activity
Browsing history, search queries, Geolocation, IP-based location, Professional Information, Job title, company, work email, behavior patterns.
14.2 Sources of Personal Information
Directly from you (account registration, usage)Automatically (cookies, logs, analytics)Third parties (data partners, public sources)Integrated services (CRM, email platforms)
14.3 Business Purposes for Collection
Providing and improving ServicesCustomer support and communications
Security and fraud preventionLegal compliance and rights protection
Business operations and analytics
14.4 "Sale" and "Sharing" of Personal Information
We Do NOT Sell Personal Information in the traditional sense. However, under CCPA's broad definition:
Our use of advertising cookies and pixels may constitute "sharing" for targeted advertisingBusiness contact data provision to platform users is NOT a "sale" (B2B exemption applies)
Your Rights:
Opt-out of sharing for targeted advertising via "Do Not Sell or Share" linkCookies and pixels can be disabled via Cookie Preferences
14.5 Retention Periods
See Section 6 (Data Retention) for detailed retention schedules.
14.6 Sensitive Personal Information
We do not collect or process "sensitive personal information" as defined by CPRA (e.g., Social Security numbers, financial account credentials, precise geolocation, health information).
14.7 Exercising Your RightsVerification Process:
Submit request via email or webformProvide: Name, email address, company (for business contacts)We verify identity by sending confirmation emailFor deletion requests, additional verification may be required
Authorized Agents:
You may designate an authorized agent to submit requests on your behalf. We require:Written authorization signed by youVerification of agent's identity and authorityDirect confirmation from you
Response Time: 45 days (extendable by 45 days for complex requests)
No Retaliation: We will not discriminate against you for exercising your rights.
14.8 California "Shine the Light" Law
California residents may request information about disclosure of personal information to third parties for direct marketing purposes. Contact privacy@tryelo.com with "California Shine the Light Request" in the subject line.
15. NEVADA PRIVACY RIGHTS
Nevada residents may opt-out of the "sale" of certain covered personal information. While we do not currently sell personal information as defined by Nevada law, you may submit an opt-out request to privacy@tryelo.com.
16. EUROPEAN PRIVACY RIGHTS (GDPR)
16.1 Data Controller and Representatives
For EEA, UK, and Swiss residents, Elo AI Technologies Inc. is the data controller.
Company Address: Elo AI Technologies Inc. 2008 South Wabash Ave Chicago, IL 60616 United States
EU Representative (Article 27 GDPR):
Elo AI Technologies Inc. 2008 South Wabash Ave Chicago, IL 60616
United States
Email: Support@tryelo.com
UK Representative (UK GDPR): Elo AI Technologies Inc. 2008 South Wabash Ave Chicago, IL 60616 United States Email: Support@tryelo.com
16.2 Legal Basis for Processing
See Section 4 for detailed legal bases under GDPR.
16.3 Data Subject Rights
See Section 7.2 for comprehensive list of rights under GDPR.
16.4 Automated Decision-Making
We do not engage in automated decision-making with legal or similarly significant effects without human oversight.
16.5 Data Protection
OfficerData Protection Officer Contact:
Email: Support@tryelo.com
Address: Elo AI Technologies Inc., 2008 South Wabash Ave, Chicago, IL 60616
16.6 Supervisory Authority
You have the right to lodge a complaint with your local data protection authority:
EU: https://edpb.europa.eu/about-edpb/board/members_en
UK: Information Commissioner's Office (ICO) - https://ico.org.uk
Switzerland: Federal Data Protection and Information Commissioner (FDPIC)
16.7 Cross-Border TransfersSee Section 9 for information on international data transfers and safeguards.
17. OTHER JURISDICTIONS
We comply with applicable privacy laws in all jurisdictions where we operate, including:
Canada (PIPEDA): Right to access, correct, and withdraw consent
Australia (Privacy Act): Australian Privacy Principles compliance
Brazil (LGPD): Data subject rights similar to GDPR
Other countries: We adapt our practices to meet local requirementsFor jurisdiction-specific questions, contact Support@tryelo.com.
18. CHANGES TO THIS PRIVACY POLICY
18.1 Updates
We may update this Policy periodically to reflect:
Changes in our Services or business practicesNew legal or regulatory requirements
Technology advancements
User feedback and requests
18.2 NotificationMaterial Changes:
Email notification to registered usersProminent notice on website and in-app
30-day advance notice before changes take effect
Non-Material Changes:
Updated "Last Updated" date
Notification via website or in-app banner
18.3 Continued Use
Continued use of Services after changes take effect constitutes acceptance of the updated Policy. If you disagree with changes, you must discontinue use and may close your account.
18.4 Version History
Previous versions available at: tryelo.com/privacy-policy/archive
19. CONTACT INFORMATION
19.1 Privacy Inquiries
General Privacy Questions:
Email: support@tryelo.com
Data Subject Requests (Access, Deletion, Correction):
Email: support@tryelo.com
Subject: "Data Subject Request - [Type]"
Data Protection Officer (GDPR):
Email: Support@tryelo.com
Security Incidents:Email: support@tryelo.com
Report immediately for suspected breaches or vulnerabilities
Mailing Address (All Correspondence):
Elo AI Technologies Inc. Attn: Privacy Team 2008 South Wabash Ave Chicago, IL 60616 United States
19.2 Response Time
General inquiries: 5-7 business days
Data subject requests: 30-45 days
Security incidents: 24-48 hours acknowledgment
20. ADDITIONAL TERMS FOR SPECIFIC SERVICES
20.1 Chrome Extension
Additional Permissions Required:
Access to Gmail/email platforms for inline suggestions
Read and write access to compose windows
Access to current webpage for context
Data Processing:
Email recipients automatically analyzed for intelligence
Writing suggestions generated in real-timeUsage data sent to Elo servers for improvement
Disable/Uninstall:
Chrome > Extensions > Remove Elo
Data synced to account remains unless deleted
20.2 Mobile ApplicationsAdditional Data Collected:
Mobile device ID and OS version
Push notification tokens
Mobile network information
App-specific permissions (contacts, calendar if granted)
Location Services:
Optional; required only for location-based features
20.3 API AccessFor API Customers:
API key authentication and usage logging
Rate limiting and usage monitoringSeparate API Terms of Service apply
Data handling obligations in Data Processing Agreement (DPA)
21. COMPLIANCE CERTIFICATIONS AND FRAMEWORKS
We align our practices with recognized privacy frameworks and standards:
Current Compliance Status:
☑ GDPR (General Data Protection Regulation)
☑ CCPA/CPRA (California Consumer Privacy Act/Rights Act)
☑ CAN-SPAM Act compliance
☑ SOC 2 Type II [In Progress/Certified]
☑ ISO 27001 [In Progress/Certified]
Framework Alignment:
NIST Privacy Framework
OECD Privacy GuidelinesAsia-Pacific Economic Cooperation (APEC)
Privacy Framework
Annual Reviews: We conduct annual privacy assessments and update our practices accordingly.
22. SPECIFIC DISCLOSURES FOR DATA BROKERS (IF APPLICABLE)
We source our data ourselves for now
23. DISPUTE RESOLUTION
23.1 Informal Resolution
Before initiating formal proceedings, please contact privacy@tryelo.com to resolve disputes informally.
23.2 Binding ArbitrationExcept where prohibited by law, disputes will be resolved through binding arbitration as outlined in our Terms of Service.
23.3 Class Action Waiver
You agree to resolve disputes individually, not as part of a class or representative action, except where prohibited by law.
23.4 Exceptions
The following are exempt from arbitration:Individual claims in small claims court
Intellectual property disputes
Privacy rights enforcement under GDPR (supervisory authority complaints)
24. SEVERABILITY
If any provision of this Policy is found unenforceable, the remaining provisions remain in full effect. Unenforceable provisions will be modified to reflect our intent or deleted if not possible.
25. ENTIRE AGREEMENT
This Policy, together with our Terms of Service and any additional agreements, constitutes the entire agreement regarding privacy practices.
26. INTERPRETATION"You"/"Your": Users of Services and data subjects
"We"/"Us"/"Our": Elo AI Technologies Inc. and affiliates
"Services": All Elo products, platforms, and services
Headings: For convenience only; not legally binding
Examples: Illustrative, not exhaustive
"Including": Means "including but not limited to
"ACKNOWLEDGMENT BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.
If you do not agree, do not use our Services.